Botanical Health Dispensary:
trustworthy patient-centred care

About us

We’re dedicated to helping patients by facilitating a medical cannabis dispensing experience that’s different to anything else available.

To us, you’re a person first – never just a number or yet another prescription. We know what it’s like to be waiting for your prescription or be unsure about the process – we’ve been there.

Every patient really matters to us, and we take responsibility for ensuring you’re happy, well-informed, and feel you can rely on us.

Meet the Botanical Health Dispensary team

Caroline Harvey and Hannah Deacon met in 2018 when Hannah needed help to obtain a licence for her son Alfie Dingley to receive medical cannabis.

With no precedent to follow or advice about how to go about getting this life-changing treatment in the UK, Pharmacy owner Caroline and Hannah worked together with specialist doctors and medical cannabis importers to make it happen, culminating in Alfie eventually receiving the desperately needed licence.

Soon after, Caroline, through Leyes Lane Pharmacy, dispensed the UK’s first legal NHS prescription for this type of cannabis for Alfie.

In different ways, medical cannabis changed both Caroline and Hannah’s lives. Botanical Health Dispensary empowers people to have a choice about their prescriptions, to provide a service that puts patients first, and to increase access to this safe and effective plant-based medicine.

Caroline Harvey

Caroline Harvey

Caroline made history by dispensing the first NHS prescription for medical cannabis in 2018.

A Pharmacist with 35 years’ experience, Caroline leads a team of eight colleagues at Leyes Lane Pharmacy, and the Botanical Health Dispensary’s a pharmacy based in Warwickshire.

Caroline is dedicated to providing medical cannabis patients and doctors with exceptional service and expert information about medical cannabis products.

Hannah Deacon

Hannah Deacon

Hannah was passionate about developing an ethical medical cannabis sector in the UK and supporting individuals and patients in accessing this life-changing treatment. She worked tirelessly to increase access to medical cannabis through education, campaigning, and improving every part of the sector, ensuring that patients’ voices were always heard.

Hannah understood how difficult it can be to support a family member living with a chronic illness. Through her work with Botanical Health Dispensary, she helped create a more patient-focused prescription dispensing service, removing stressful barriers to access and supporting individuals and families to enjoy a better quality of life. Her dedication and vision continue to inspire the work we do today.

How it works 

Through Botanical Health Dispensary pharmacy, we can facilitate the delivery of prescriptions to patients nationwide.